Help & Support
If you're already using Hemisphere, you're in the right place. Choose the option below so we can get you to the fastest support.
I’m a student or teacher trying to get started.
To begin using Hemisphere, you’ll need access from your school.
If you haven’t received your school’s user guide (which includes a link to start training), contact the member of staff responsible for Hemisphere at your school to request it.
I need product support - for staff only
For technical issues or help using the platform, our Product Support team is here to help.
This form is for school staff only.
If you’re a student, please speak to your teacher about the issue. They can help by contacting our support team on your behalf.
Go to Product Support form
I’m an existing client with an account query
For anything related to your school’s account (e.g. onboarding, reporting, invoicing), please contact your Client Success Manager directly.
If you’re unsure who that is, contact us via the [Product Support form] and we’ll pass your query to the right person.
Go to Product Support form
I’m interested in bringing Hemisphere to my school
If you’re exploring Hemisphere for your school or organisation, we’d love to speak with you.
Book a demo
Not sure where to go?
If you’re unsure which option applies, the best place to start is our Product Support form and we’ll make sure your query reaches the right team.
Go to Product Support form